Question 1

How does ezScribe pricing compare to Nuance DAX Copilot, DeepScribe, Freed, and Heidi?

Accepted Answer

ezScribe is priced for independent practices, not enterprise. ezScribe Solo and Practice both start at $49/provider/month (Practice adds a group discount for 2–5 providers), with custom Enterprise pricing for clinics and health systems — unlimited transcriptions, no annual contract. By comparison, Nuance DAX Copilot is listed at $600/user/month ($7,200/user/year on a 1-year contract) on the Microsoft Marketplace and requires a Professional Services engagement. Heidi Health lists at approximately $150/month unlimited. Freed lists at approximately $79/month unlimited. DeepScribe and Ambience Healthcare are quote-only enterprise contracts. ezScribe undercuts every profiled competitor on price while maintaining full HIPAA-grade safeguards.

Question 2

How secure is my patient data?

Accepted Answer

Patient security is our top priority. ezScribe is built with HIPAA compliance in mind. All patient data is encrypted both in transit (TLS) and at rest (AES-256 encryption). We implement strict access controls and comprehensive audit logging. Additionally, all transcription data is automatically deleted after 30 days to minimize data exposure. We never sell or share your data with third parties.

Question 3

Does ezScribe integrate directly with my EHR system?

Accepted Answer

ezScribe is designed to work seamlessly alongside any EHR system through a simple copy-paste workflow. After each transcription, you receive a professionally formatted clinical summary that you can copy with one click — either the entire summary or individual sections (Chief Complaint, HPI, Assessment, Plan). This universal approach means ezScribe works with Epic, Cerner, Athenahealth, eClinicalWorks, and any other EHR system you use, without complex integrations or IT involvement.

Question 4

How much does ezScribe cost?

Accepted Answer

ezScribe starts at $49/provider/month for the Solo plan (independent physicians) and the Practice plan (small group practices, 2–5 providers, with a volume discount) — both unlimited. Enterprise clinics and health systems get custom pricing. Every plan starts with a 14-day free trial — cancel anytime in one click — and your price is locked in for as long as you maintain an active subscription.

Question 5

How accurate is the transcription?

Accepted Answer

ezScribe uses state-of-the-art AI speech recognition technology (OpenAI Whisper) that's specifically trained on medical terminology. While accuracy is excellent for most accents and speaking styles, we always recommend reviewing transcriptions before adding them to patient records. The AI-generated summaries include relevant ICD-10 codes to help streamline your documentation workflow.

Question 6

Does ezScribe work with Spanish or French-speaking patients?

Accepted Answer

Yes — full multilingual support. ezScribe can transcribe English, Spanish, and French speech, so you can record visits conducted entirely in Spanish or French and receive accurate transcriptions in English. With one click you can translate any clinical summary to Spanish or French, making it easy to share documentation with patients or staff. The original English version is always preserved.

Question 7

Can Canadian physicians use ezScribe?

Accepted Answer

Yes. ezScribe has a dedicated Canada mode aligned with PIPEDA and provincial health-privacy laws (PHIPA in Ontario, HIA in Alberta, PIPA in British Columbia, Quebec Law 25). Canadian accounts generate code-free clinical notes with descriptive diagnoses instead of US ICD-10 billing codes, and include a province-tailored patient consent script.

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